When I tried it on a colleague's Verizon iPhone 6+ call forwarding worked. To further attempt to isolate this, I tried call forwarding on my husband's old iPhone 5 and it worked fine.

Note that in order to insure that this is not an app induced error I did not restore my phone to the new phone before I tried the forward function. Apple then replaced my phone and it still does not work.

While we were talking my phone received an AT&T network update but the forward function still did not work. 10 days later still unable to forward my phone I went back to ther retail center to be told they couldn't do anything and it was probably the phone.ĭesperate to get this resolved I went to Apple and the Genius Bar reset the firmware - still didnt work. The highest level advised her that it was a network error. I spent over 2 hours at a retail center 2 weeks ago with a rep who honestly tried her best reaching out to different levels of tech service. I have been unable to forward my iPhone 6+ for over 3 weeks and it is critical for my job.

Iphone call forwarding